1. 💻 Connect your Video Motion Frame to your Windows/Mac Laptop via the provided USB cable.(Please ensure that the USB is connected firmly)

2. 📁 Once the USB is connected to your laptop, a driver folder will appear on your desktop.(You can load up to 1GB of videos or photos). Load multiple files to play them in sequence. If you load only one file, it will be played in a continuous loop.

3. ⏏️ Drag and drop video files to video folder or if you'd like to add photos add them to the photo folder.(Please make sure that your video/image file resolution is 480*854px for 5" and 600*1024px for 7" frames, and in one of these formats: MP4, AVI, MKV, JPG, BMP, PNG)

🌟 Once you've successfully uploaded the files, now you can disconnect the frame from your computer and endlessly replay your lovely memories!(You can of course swap out your videos endlessly by deleting old ones and adding new ones)

Primegeg™ Video Motion Frame has a built-in lithium battery and an HD LCD display that allows you to upload and play your favourite memories endlessly on loop.

It sure does! You have the option to add sound to your video. There is also a button at the back of the frame which allows you to mute/unmute the sound.

Yes! When the Video Motion Frame is fully charged it will have a battery life of 2-3 hours. However, you can simply plug the USB cable (included in the package) into a socket  and it will allow your frame to stay on 24/7!

It most definitely can! The Video Motion Frame was built for it to be plugged in to loop forever. It comes with a magnetic cable attachment to charge. To keep it playing forever, all you have to do is keep it plugged in. Without the charging cable, the battery life is 2-3 hours.

Yes! You can do a mixture of both videos and photos for display.

We have several warehouses around the globe, depending on where the order is shipping to, the order will ship from the closest warehouse. Our warehouses are located in United States, Asia and United Kingdom.

All orders are sent to the warehouse for dispatch within 24-48 hours after the order is placed. Shipping and delivery times vary for each country, please refer to our Shipping & Delivery page for full details.

United states: 5-10 Bus. Days - Free standard shipping (Tracked)
                         3-7 Bus. Days - Expedited + Tracked Shipping $5

United Kingdom: 5-10 Bus. Days - Free standard shipping (Tracked)
                              3-7 Bus. Days - Expedited + Tracked Shipping £5

 EU: 7-15 Bus. Days - Free standard shipping (Tracked)

Yes! For any reason you are not completely satisfied with the purchase, we offer a 60 -Day Money Back Guarantee. Visit our Returns and Refunds page for more details. 

Absolutely! Reach out to us at support@primegeg.com and one of our friendly customer representatives will be more than happy to assist.